Experience With Real Impact
Medical Records Pro was founded on more than 20 years of experience in Health Information Management and Release of Information (ROI). With extensive knowledge of medical records processes, HIPAA compliance requirements, and industry best practices, Medical Records Pro was created to address the growing need for reliable, accurate, and efficient medical records retrieval services.
CRIS-Certified Expertise
Backed by CRIS certification and experience working with two of the nation's leading ROI companies, Medical Records Pro understands the importance of timely record retrieval, compliance, security, and exceptional client service. Recognizing the challenges many organizations face when obtaining medical records, the company was established to provide streamlined, HIPAA-compliant retrieval solutions tailored to the needs of law firms, insurance companies, healthcare organizations, and other professional clients.
Family Values, Professional Standards
At Medical Records Pro, our mission is to deliver accurate records, proactive communication, and dependable service while maintaining the highest standards of privacy, security, and regulatory compliance. We are committed to simplifying the retrieval process and helping our clients obtain the information they need quickly, efficiently, and with confidence.
Proof Behind Our Commitment
More than 15 years of health information experience and CRIS certification support our focus on accurate, compliant medical records processing.
First-Attempt Acceptance
Our CRIS-certified process is built around compliant authorizations, helping requests move through ROI review efficiently and reducing preventable delays or rework.
Secure Digital Portal
Records are organized within an encrypted, HIPAA-compliant Clio portal, allowing your team to access files, monitor request status, and manage documentation securely.
24-Hour Processing
Once authorizations and required documentation are complete, we submit requests to provider ROI departments within 24 business hours to support efficient records retrieval timelines.